JustHost has been around for a little while, and during that period, they have made a name for themselves by offering solid service and excellent response times. Currently, JustHost offers unlimited bandwidth and storage, which is a great option for many people. How does JustHost stack up in other areas, though?
In May of 2011 Website Hosting awarded JustHost with the Best cPanel Award for its ease of use.
Reliability and Uptime
In terms of reliability and uptime, JustHost seems to be pretty good. Their uptime is industry standard, with a guaranteed 99.9% uptime. The servers used by this webhost are also very responsive, so there is plenty of reliability built into the system.
With their special pricing starting at just $4.45 per month, JustHost is certainly affordable. However, even their regular pricing is only $6.95 a month. That price gets you several benefits. For instance, you’ll get a free domain, free instant setup and a free site builder. Their included templates are a nice touch, as well. Even a novice could have a professional website up and running in a very short time using the provided tools.
You’ll also find that JustHost offers unlimited domain hosting, which is a good option for resellers, while their unlimited MySQL database offer is also of benefit. Finally, their anytime money back guarantee ensures that you can get your money back if you feel that the service isn’t living up to your expectations.
Other offerings include unlimited subdomains, unlimited FTP accounts, secure email, a CGI library, anonymous FTP, Spam Assassin, SSL, PayPal support and quite a bit more, as well.
In terms of support, JustHost comes in with decent ratings. You’ll find that they provide a live chat feature on their website, as well as a toll-free number if you need it. There is also an email support option, which is good for those who simply don’t have time for the phone or online chat. All support systems are monitored 24 hours per day, so you will always have help when you need it.
As far as wait times go, most requests are answered within minutes. During peak time, you might have to wait a few minutes more, but they do pride themselves on providing the fastest possible responses to support requests from their customers.
For those who love cPanel, there will be a lot of enjoyment had here. For most of the industry, cPanel is the industry standard, and JustHost is pretty happy to offer it to their customers. That means that you don’t have to worry about using a host’s proprietary system, which can come with a steep learning curve, as well as somewhat limited functionality.
Overall, JustHost ranks pretty high. Their support is one of the largest factors in their favor, though the fact that they offer cPanel, and provide quite a bit of bang for your buck are also major considerations here. In fact, this webhost has earned several awards during the short time they’ve been around, which is a testament to just how high quality their offerings really are.